1-General.

The Sale Contract made by you on-line with Coppercrafts, (hereafter referred to as ' The Company ') incorporates these terms and conditions which will prevail over any and all terms and conditions, proposed by the customer.

1.2. Do not proceed with your purchase until you have read and accepted the terms and conditions. The buyer must totally agree with the Disclaiming Policy before purchasing any of the products contained on this site.

1.3. The contract will not be concluded until we have verified your order details and in case of improper verification we reserve the right to terminate your account.

1.4 Payment will be made after submission of the cost of transport, as well as bank details of our company, after the payment will be processed the shipment

1.5. The products sold are all handmade, so the ordered product may differ slightly from displayed or advertised, in capacity and dimensions.The images and specifications are only meant to illustrate.

2. Site Content and Disclaiming Policy:

2.1. The company, shall not be liable for damages or bodily harm arising out of, or in connection with, the improper use of our equipment. This comprehensive limitation of liability applies to any damage sustained, resulting from the negligence of the buyer or the improper use of equipment,  the company absolves itself of any liability relating to the consumption of use of the products resulting from processing.

3. Prices and Payment

3.1. All prices are in € Euros unless otherwise stated.

3.2. Different methods of payment will be made available to the customers, however the company reserves the right to change the payment methods, reject payments and in such cases full refund will be provided to the customers.

3.3 If payment is made by personal cheque products will only be delivered after funds have cleared.

3.4  The quoted prices include the VAT rate.

in Portugal the rate  VAT is 20%, except Distilling equipment  with capacities greater than 10 liters, which are considered as agricultural equipment by paying a flat rate of 12%

Companies or entities registered in the EU are exempt from VAT if they supply a valid VAT number in the database of the VIES, see here

in this case, VAT will be payable by the buyer at destination, this is known as "intra-Community acquisition” the responsibility of payment of VAT is to the buyer.

3.5.  Goods will be delivered only after cleared funds are received for the order.

4. Delivery

4.1. The delivery of the products is only possible through courier services which use a tracking system and require a signature upon delivery.

4.2. Every effort will be made to deliver the product as soon as possible after your payment has been received, should there be any unforeseen circumstances or delays the company will advise the client.

4.3 The Company cannot be held responsible for any delays or loss in transportation or due to strikes, fires, floods, storms, war, insurrection, riots, any government regulations, order, act or instruction, or any other circumstances beyond The Company’s reasonable control. Should a loss in transportation occur the company will activate a claim file on your behalf to request reimbursement.

4.4 In the event a sale involves foreign shipment, The Company will not be held liable for importing restrictions which could apply. Should importing restrictions apply the item can be returned to the company for a full refund, excluding delivery costs.

4.5 - International clients from countries outside the European Union, are responsible for all import duties and customs charges levied by the receiving country on their consignment, please check with your local customs office as to what charges may apply before completing your order.

5. Returned Goods

5.1 Should the customer not be satisfied with the purchased item, goods may be returned for a credit within 14 days after receipt and must be accompanied by our invoice and date of purchase. It is the customer’s obligation to preserve goods in good condition. The consumer would bear the cost of returning the goods in such a case.

6. Trademarks

All content on this website, product names, references, company names, logos, designs contained within this site are the property of Coppercrafts. or their respective owners and are fully acknowledged as such. No trademarks, information, or images provided on this site may be used, reproduced or distributed without explicit written permission of coppercrafts.

7. Applicable Law

This site is created and controlled by coppercrafts, accordingly the laws of Portugal govern this disclaimer, terms and conditions, without giving effect to any principals of conflicts of laws; the Courts of Portugal will have exclusive jurisdiction in any dispute. Coppercrafts reserves the right to makes changes to this site and any disclaimer or terms and conditions contained herein at any time.